COVID-19 ​Safety Protocols

To ensure the safety of every individual, we have been diligently working to make our environment as safe as we can. Though our level of care and compassion has not changed, many of our policies and procedures have.

What are are doing...

• Reducing the number of patients in the clinic at any given time by staggering appointments
• Prescreening patients for COVID – 19 before every appointment
• Asking patients to arrive to the clinic by themselves when possible unless assistance is required
• Installing plexiglass shields and hand sanitizer stations where appropriate
• Ensuring thorough cleaning and disinfecting of clinic rooms and common areas between patients
• Displaying signage throughout the clinic asking patients to sanitize their hands, wear masks and recognize the symptoms of COVID-19
• Ensuring PPE including face shields, masks and gloves are available

What we want you to do...

• Complete a 3-Step Hand Sanitization Process:
  • Before you leave your car
  • Immediately on entering the clinic
  • Before you leave the treatment room
• Complete COVID-19 prescreening upon arriving the clinic
• Please wear a face mask or some sort of face covering at all times while in the clinic – it must cover your nose and mouth
• Arrive at exactly your appointment time in order to minimize the number of people in the clinic and to maintain physical distancing in the clinic
• We ask that all patients arrive on their own – unless a guardian or personal support is required
• Complete any intake or consent forms before hand and bring them to your appointment.  You can also email them to [email protected] prior to your appointment

If you have a cough or fever or difficulty breathing, or any symptoms of respiratory illness, PLEASE stay home and contact your primary care provider, your Local Public Health Unit or proceed to a designated COVID-19 Testing Centre.

For more information on the Coronavirus, click here.

We are beyond excited to see you all. Rest assured we are taking every safety measure and precaution very seriously to ensure the safety of both our patients and our team.